Editing ESR:EvE-Scout Rescue Cache (ESRC) (section)

==Dealing with Complaints==
Sometimes wormhole residents and others may complain about the location or the very existence of one of our rescue caches. If you are acting as a Sower or Tender and are in a position to safely respond to the complaint, please use your best judgment in doing so (e.g., relocate or remove a cache).

The bottom line is simple and straightforward: If someone has a legitimate presence as a resident of a given wormhole and asks that we not sow rescue caches there or do so only according to certain guidelines, we will honor their request if it is in our power to do so. If this request is made ask them to directly email the ESR Director (currently [https://evewho.com/character/2112425049 Xalyar]) with their request. Do not email on their behalf. We require direct contact from the requesting party.

If you are not sure how best to respond or would rather not do so, that is fine. Whether you are able to address the concerns being raised or not, please notify the ESR Director (currently [https://evewho.com/character/2112425049 Xalyar]) of any and all complaints that arise, and be sure to advise any aggrieved parties to contact the director directly.